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  • Dynamics 365 Customer Service Enterprise (NCE)
    Dynamics 365 Customer Service Enterprise (NCE)

    Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️

    Price: 771.07 £ | Shipping*: 0.00 £
  • Powerchair Annual Service
    Powerchair Annual Service

    This Annual Care Service Plan makes sure that we diarise your first annual service of your Power Chair and you get a great price. This plan provides extra peace of mind and we believe that this service plan actually saves money in the long run as your Power Chair will be better maintained. We therefore recommend that this is purchased with your mobility scooter. With many years experience in the healthcare industry, our service engineers are all CRB checked and receive on-going training to ensure up-to-date knowledge of Power Chairs along with industry regulations. We are here to look after you. If you have a wide range of equipment that needs looking after, please give us a call for a competitive quote. OT-RecommendedWe are delighted to tell you that the Powerchair Annual Service has been tried and tested by our team of Occupational Therapists who are proud to give it the OT Recommended seal of approval.All OT Recommended products are tested for their functionality, ease of use, safety, and value for money. Get free expert advice from our Occupational TherapistsAt Complete Care Shop we have an amazing team of Occupational Therapists (OTs) and Occupational Therapy Assistants (OTAs) who are here to help you.Whether it’s finding the right product for your individual needs, or getting expert advice about your condition or living arrangements, you can contact our OTs for a free consultation.Our OTs and OTAs always have your health and needs in mind. Our consultations have no strings attached and will never encourage you to purchase items that aren't right for you. Get expert advice from our Occupational Therapists today.To give you even more peace of mind, every NRS Healthcare product is guaranteed for 2 years.Please note: The power chair needs to be fully charged at the time of the service.

    Price: 174.67 £ | Shipping*: 0.00 £
  • Hoist Annual Service
    Hoist Annual Service

    This Care Service Plan covers a standard patient hoist, ceiling hoist or stand aid with one visit - the visit including an annual service and LOLER test. This will also ensure that Nursing Homes and other business users are following hoist regulations. For people being cared for in their own homes, your carers may require this type of plan but in general, hoists in private dwellings are not legally required to be tested. Saying that, this plan provides peace of mind and we believe that this service plan actually saves money in the long run as your hoist will be better maintained. Following the Government Health and Safety Executive LOLER requirements, this Service Plan provides an annual service. The annual service will include a load test and our engineer will provide full LOLER certification. These regular checks will make sure that your hoist is maintained in excellent condition. With many years experience in the healthcare industry, our service engineers are all CRB checked and receive on-going training to ensure up-to-date knowledge of patient hoists along with industry regulations. We are here to look after you. If you have a wide range of equipment that needs looking after, please give us a call for a competitive quote.Please note: The hoist needs to be fully charged at the time of the service. OT-RecommendedWe are delighted to tell you that the Hoist Annual Service has been tried and tested by our team of Occupational Therapists who are proud to give it the OT Recommended seal of approval.All OT Recommended products are tested for their functionality, ease of use, safety, and value for money. Get free expert advice from our Occupational TherapistsAt Complete Care Shop we have an amazing team of Occupational Therapists (OTs) and Occupational Therapy Assistants (OTAs) who are here to help you.Whether it’s finding the right product for your individual needs, or getting expert advice about your condition or living arrangements, you can contact our OTs for a free consultation.Our OTs and OTAs always have your health and needs in mind. Our consultations have no strings attached and will never encourage you to purchase items that aren't right for you. Get expert advice from our Occupational Therapists today.To give you even more peace of mind, every NRS Healthcare product is guaranteed for 2 years.

    Price: 174.67 £ | Shipping*: 0.00 £
  • Mobility Scooter Annual Service
    Mobility Scooter Annual Service

    This Annual Care Service Plan makes sure that we diarise your first annual service of your mobility scooter and you get a great price. This plan provides extra peace of mind and we believe that this service plan actually saves money in the long run as your mobility scooter will be better maintained. We therefore recommend that this is purchased with your mobility scooter. With many years experience in the healthcare industry, our service engineers are all CRB checked and receive on-going training to ensure up-to-date knowledge of mobility scooter along with industry regulations. We are here to look after you. If you have a wide range of equipment that needs looking after, please give us a call for a competitive quote. OT-RecommendedWe are delighted to tell you that the Mobility Scooter Annual Service has been tried and tested by our team of Occupational Therapists who are proud to give it the OT Recommended seal of approval.All OT Recommended products are tested for their functionality, ease of use, safety, and value for money. Get free expert advice from our Occupational TherapistsAt Complete Care Shop we have an amazing team of Occupational Therapists (OTs) and Occupational Therapy Assistants (OTAs) who are here to help you.Whether it’s finding the right product for your individual needs, or getting expert advice about your condition or living arrangements, you can contact our OTs for a free consultation.Our OTs and OTAs always have your health and needs in mind. Our consultations have no strings attached and will never encourage you to purchase items that aren't right for you. Get expert advice from our Occupational Therapists today.To give you even more peace of mind, every NRS Healthcare product is guaranteed for 2 years.Please note: The mobility scooter needs to be fully charged at the time of the service.

    Price: 174.67 £ | Shipping*: 0.00 £
  • What is a service company?

    A service company is a type of business that provides intangible products or services to customers in exchange for payment. These companies do not produce physical goods but instead offer expertise, skills, or labor to meet the needs of their clients. Examples of service companies include consulting firms, law practices, accounting agencies, and cleaning services. Service companies rely on the quality of their work and customer satisfaction to build a strong reputation and attract repeat business.

  • In which organization can one volunteer in the emergency medical service/sanitary service?

    One can volunteer in the emergency medical service/sanitary service through organizations such as the Red Cross, St. John Ambulance, or local emergency medical service agencies. These organizations provide training and opportunities for volunteers to assist in providing emergency medical care, disaster response, and community health education. Volunteering in these organizations allows individuals to make a meaningful impact in their communities and gain valuable experience in the medical field.

  • Is a pastry café a craft business, an industry, a trade, or a service?

    A pastry café can be considered a craft business because it involves the skilled creation of handmade pastries and baked goods. While it also involves elements of the service industry in terms of providing food and beverages to customers, the emphasis on the craftsmanship and artistry of baking sets it apart as a craft business. Additionally, the trade aspect comes into play with the buying and selling of baked goods, but the focus on creativity and skill in pastry-making aligns more closely with the craft business category.

  • Is the pharmacy a service business?

    Yes, a pharmacy is considered a service business because it provides a service to customers by dispensing medications, offering health advice, and providing healthcare products. The primary focus of a pharmacy is to meet the healthcare needs of its customers, making it a service-oriented business. Additionally, pharmacies often offer additional services such as flu shots, medication therapy management, and health screenings, further solidifying their classification as a service business.

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  • Profiling Bed Annual Service
    Profiling Bed Annual Service

    This Care Service Plan ensures that you will be visited once a year to check your bed - that first visit can be made ASAP when buying this service. This plan covers one electric profiling bed and provides peace of mind. We believe that this service plan actually saves money in the long run as your bed will be better maintained and therefore safer for the person that sleeps thereupon. This check will make sure that your profiling bed is maintained in excellent condition. With many years experience in the healthcare industry, our service engineers are all CRB checked and receive on-going training to ensure up-to-date knowledge of patient hoists along with industry regulations. We are here to look after you. If you have a wide range of equipment that needs looking after, please give us a call for a competitive quote. OT-RecommendedWe are delighted to tell you that the Profiling Bed Annual Service has been tried and tested by our team of Occupational Therapists who are proud to give it the OT Recommended seal of approval.All OT Recommended products are tested for their functionality, ease of use, safety, and value for money. Get free expert advice from our Occupational TherapistsAt Complete Care Shop we have an amazing team of Occupational Therapists (OTs) and Occupational Therapy Assistants (OTAs) who are here to help you.Whether it’s finding the right product for your individual needs, or getting expert advice about your condition or living arrangements, you can contact our OTs for a free consultation.Our OTs and OTAs always have your health and needs in mind. Our consultations have no strings attached and will never encourage you to purchase items that aren't right for you. Get expert advice from our Occupational Therapists today.To give you even more peace of mind, every NRS Healthcare product is guaranteed for 2 years.Please note: The profiling bed needs to be fully charged at the time of the service.

    Price: 174.67 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)
    Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)

    Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFDZ:0003)

    Price: 162.57 £ | Shipping*: 0.00 £
  • Maid service trolley hooks 415189
    Maid service trolley hooks 415189

    Colour Grey. Frame Material Polypropylene. Product Type Accessories. Type Single hook for central basket. Weight kg 0.024.

    Price: 21.36 £ | Shipping*: 7.19 £
  • Maid service trolley divider 415187
    Maid service trolley divider 415187

    Colour Grey. Frame Material PVC. No. of Pockets 4. Open Height mm 110. Open Length mm 310. Open Width mm 480. Product Type Accessories. Type Divider for courtesy line. Weight kg 0.59.

    Price: 134.40 £ | Shipping*: 0.00 £
  • Why do many people ridicule the business administrator with a chamber of commerce qualification, business administrator with a chamber of commerce and industry qualification, business administrator with a chamber of commerce and industry qualification, or business administrator with a VWA qualification?

    Many people may ridicule business administrators with these qualifications because they are not as well-known or prestigious as other business degrees, such as an MBA. Additionally, some may perceive these qualifications as being less rigorous or comprehensive in terms of business knowledge and skills. However, it's important to recognize that these qualifications still provide valuable training and expertise in business administration, and individuals with these qualifications can still be successful in their careers.

  • Why are people in the service industry so unfriendly?

    There are a variety of reasons why people in the service industry may come across as unfriendly. Some possible reasons include high stress levels, low job satisfaction, and burnout due to long hours and demanding customers. Additionally, employees may not feel valued or appreciated by their employers, leading to a lack of motivation to provide friendly service. It's important to remember that these individuals are often dealing with a lot of pressure and may be facing personal challenges that impact their demeanor at work.

  • What is the difference between a business administrator with a chamber of commerce degree and a business administrator with an industry and commerce degree?

    A business administrator with a chamber of commerce degree typically focuses on understanding the operations and regulations of local chambers of commerce, which are organizations that support and promote businesses within a specific region. On the other hand, a business administrator with an industry and commerce degree is likely to have a broader understanding of various industries and their commercial activities, including marketing, finance, and management. The industry and commerce degree may provide a more comprehensive education in business administration that can be applied across different sectors, while the chamber of commerce degree may be more specialized towards community-specific business support.

  • What kind of business is the folder service?

    The folder service is a digital organization and storage business. It provides a platform for individuals and businesses to store, organize, and access their digital files and documents. This service allows users to easily manage and retrieve their files, improving efficiency and productivity. It is a valuable tool for those looking to streamline their digital workflow and keep their files organized.

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